Quality Ratings

onDemand now allows you to rate the quality of a completed language deliverable. If you have feedback (good or bad) about a translation, please find the project on the your project pages and click through to the project details page. Next to each delivered target language, you will see a ratings section where you can choose between one and five stars.

We ask that you use the following guidelines to choose how many stars to give:

  • 1 Star: Unacceptable.
  • 2 Stars: Poor
  • 3 Stars: Good enough
  • 4 Stars: Very good
  • 5 Stars: Excellent

If you choose 1 or 2 stars, we will want to know more about the problem so we can fix it! You will be prompted to briefly describe the issue so that your sales representative can start working on a resolution.  

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