File Upload via Filestack - Straight from your Cloud Storage

Lionbridge onDemand now uses a file upload component called “Filestack.” Filestack allows you to upload files from external cloud storage platforms (such as Google Drive or Dropbox) in addition to files stored on your local computer.

The available cloud sources are:

  • Google Drive
  • Box
  • Dropbox
  • Github
  • And any publicly accessible URL

In order to use any of these cloud integrations, you will need to link them by giving the Filestack app permission to your account on the cloud storage platform.

All of these cloud services have features to grant and revoke access to external applications such as onDemand’s Filestack. You can grant access in Step 1 of the Project Creation Wizard. When on this step, you will need to hit the Upload Files button to see the list of all cloud storage platforms supported by onDemand’s Filestack.

Simply click on the cloud storage platform that you want to use and follow the instructions in the main panel to grant access to onDemand. Please note that granting access has to be done just once, so no need to go through this process every time you want to upload a source file from your cloud storage.

Once the permission has been granted, you will see your files in the Project Creation Wizard's step 1 and can select them for translation. When you select your files and click the upload button, your files will be sent directly to Lionbridge onDemand for analysis and you can proceed to the next step of the purchasing workflow.

Please note that to use onDemand's Filestack, you will have to be logged on to your cloud storage account.


Frequently Asked Questions

Why don’t I see any files?

The list of files that you see depends on the service you have chosen.  For example, if you have chosen a video service, you will only see video files.


What about Google Doc formats?

Native Google document formats like gdoc or gsheet come through as their Microsoft Office analogs such as docx and xslx.

Where will my translated files appear?  

When a language is complete, we will send you an email with links to your translated files.  You will need to download those files and store them in a location of  your choosing.


What about security? (the short version)

Filestack keeps your files exactly as secure as your cloud service provider does, which means that, as long as you do not share your password (or make it so simple it can easily be cracked), it is a very secure solution.


What about security? (the detailed, technical version)

Filestack uses the security model of your cloud service.  Most of the modern cloud services use an OAUTH or SAML style security model that requires an active browser session to authenticate. That is, if you are not currently logged into the cloud service in your browser, Filestack cannot access your files. You do not store your credentials with Filestack. Instead, the authorization process tells your cloud provider that it can give Filestack a temporary security token to use when you are logged in. 

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